• +502 2421-5700
Linkedin
  • +502 2421-5700
Linkedin
Current

Norms for the Implementation of the Electronic Communications Systems, Ministerial Agreement No. 209-2023

Return

Bulletin #156

The Ministry of Energy and Mines (MEM) is reducing its paper trail. On August 28, Ministerial Agreement No. 209-2023 of the MEM was published in the National Migratory Policy , which contains the "Norms for the implementation of the MEM communications system".
 
These are the guidelines for all new procedures at the MEM. These norms are mandatory for users and agencies of the Ministry and are already in force.
 
Below are the most relevant provisions:
 
Electronic system and electronic mailbox

  • All administrative procedures may be initiated electronically or in person at the Ministry's own offices, and the user must join the electronic mailbox by sending an e-mail.
  • To join the electronic mailbox, click here and create an account: https://servicios.mem.gob.gt/

 

Electronic Communications

  • All communications sent by electronic means will be deemed to have been received as of the date and time the system shows evidence of delivery and a record of delivery will be generated. All notifications must be made through this system.
  • The result of any administrative procedure will be notified electronically to the user who submitted it.
  • If, for technical or legal reasons, it is not possible to notify by electronic means, it may be done in person.

 

Files

  • Digital and electronic documents will be protected through security measures to guarantee their preservation. These will be the responsibility of the Ministry's IT Department.

 

Electronic Payments

  • Electronic payments shall be made through the virtual banking system and in person at any banking agency. A valid payment order is required to make electronic payments. However, at the time of this publication, digital payments have not yet been implemented by the MEM, only in-person payments are being accepted.

 

According to the MEM, the regulation is being applied to new procedures, especially applications for new licenses and renewals..

If you wish to know the full content of the new regulation, please visit the following link: https://mem.gob.gt/blog/acuerdo-ministerial-numero-209-2023/

Ricardo recinos
SHARE
RELATED PUBLICATIONS

Indicadores macroeconómicos para 2026

Un año más, la realidad macroeconómica de Guatemala se mantiene estable. Es innegable que los retos relacionados con la justicia, la infraestructura, la salud, la educación o la realidad financiera de las familias continúan. Pero tanto las cifras oficiales como las acciones de las instituciones y calificadoras de riesgo internacionales, que han mejorado la calificación sobre el país en 2025, ponen de manifiesto que desde el exterior se ve a Guatemala con buenos ojos.

Ver más

Tax-Free Inheritances: Key Points of Decree 6-2026

El 10 de febrero de 2026, el Congreso de la República de Guatemala aprobó el Decreto 6-2026, que deroga la Ley Sobre el Impuesto de Herencias, Legados y Donaciones (Decreto Número 431). A partir de su entrada en vigor , la transferencia de bienes por causa de muerte ya no estará sujeta al pago de este impuesto en Guatemala

Ver más

2026: A Key Year for Justice in Guatemala

2026 will be marked by several election processes that could change the course of the institutions responsible for ensuring justice and democracy in Guatemala. In the first half of the year, new magistrates will be elected to the Supreme Electoral Tribunal (TSE), the Constitutional Court (CC), and the Attorney General of the Republic, who will head the Public Prosecutor's Office (MP).

Ver más